This Privacy Policy explains how QB Advisors, operated by QB Solutions, 30 N Gould St, Ste R, Sheridan, WY 82801 ("we," "us," or "our"), collects, uses, and protects your information when you use our website and services.
1. Information we collect
We collect information you provide directly, including:
- Contact details — your name, email address, phone number, and company name.
- Request details — the services you select, the options you choose, and any message you send us.
- Payment information — when you pay online, limited billing details (such as the card's last four digits and billing address). Full card numbers are collected and processed by our payment provider, not by us.
- Correspondence — information you share when you contact us for support or questions.
If you pay online, your payment is processed through a secure third-party payment gateway. We do not collect or store full payment card numbers on our systems; the payment processor handles your card details in accordance with its own privacy terms and applicable payment-card-industry (PCI) standards.
2. How we use your information
We use your information to communicate with you, confirm and deliver services, prepare invoices, provide support, keep business records, and comply with legal obligations.
3. Cookies and local storage
Our site uses your browser's local storage to remember the items in your cart between visits. This data stays on your device and is not used to track you across other websites. We do not use advertising cookies.
4. How we share information
We do not sell your personal information. We may share it with trusted service providers who help us operate our business (for example, hosting, communications, or payment processing), and where required by law or to protect our rights. These providers are only permitted to use your information to perform services for us.
5. Data retention
We keep your information for as long as needed to provide services, meet legal and accounting requirements, and resolve disputes. When it is no longer needed, we take reasonable steps to delete or anonymize it.
6. Security
We take reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to object to or restrict certain processing. To make a request, contact us using the details below.
8. Children's privacy
Our services are intended for businesses and are not directed to children under 16. We do not knowingly collect information from children.
9. Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the "Last updated" date reflects the latest revision.
10. Contact us
To ask about this policy or exercise your rights, reach us via our contact form or call 225-399-5790. Mailing address: QB Solutions, 30 N Gould St, Ste R, Sheridan, WY 82801.